Frequently Asked Questions
Why choose us for your engine parts?
We are committed to offering high-quality spare parts with competitive pricing, ensuring reliable performance, timely delivery, and comprehensive 7/24 support.
What are the standard payment terms?
Typically, a 30% deposit is required in advance, with the remaining 70% balance settled before shipment. We also accept 100% irrevocable L/C at sight under agreed terms.
Which quality certifications do the products hold?
All our products meet the ISO9001 Quality System standards and have acquired the CE certificate. EPA approval is available upon request.
What is the estimated delivery time?
Delivery usually takes 15 to 30 days after receiving the deposit. Standard items are often in stock for immediate dispatch, while customized orders may require additional time.
Do you offer OEM and ODM services?
Yes, we provide customized products based on specific customer requirements, supporting both OEM and ODM manufacturing.
How is the product packaged for transport?
Items are securely packed in neutral, strong carton boxes to ensure safe arrival during transit.