1. What's the minimum order quantity (MOQ)?
We don't have a strict minimum order quantity. We can also provide free samples, though the freight cost is covered by the customer.
2. Do you provide ODM & OEM services?
Yes, we provide ODM & OEM services globally. We can customize brands, sizes, and packaging according to specific requirements.
3. What is the warranty period?
We guarantee our products for 12 months from the date of delivery against defects in materials and workmanship.
4. What are your payment terms?
Our standard terms are T/T 30% in advance and 70% balance before delivery. We provide photos/videos of finished products before final payment.
5. How long is the delivery time?
Sample orders take 3-5 days. Batch orders typically range from 5-45 days depending on the item and quantity.
6. How is product quality controlled?
According to ISO standards, we use precision testing instruments and professional QC personnel to inspect every stage from raw materials to final packaging.